What’s a “qualified” bill?

When your supporters upload their bills, be sure it will qualify. A qualified bill is a bill that has everything we need to negotiate:

● All the customer contact information is filled out completely

● The bill copy has been provided and it is clear, complete and current

● The bill is for a category and provider that we are able to service

● We have payment information on file from the customer so we can bill for our portion of the savings when we’re successful

● We have accepted terms of service for the customer

That’s it! The more qualified bills your supporters upload, the more your organization will earn!

What types of bills qualify - Residential?

RESIDENTIAL: Cell Phone, Internet, Cable TV, Satellite TV, Internet Bundle, Phone, Satellite Radio, Storage Units, Newspaper Subscription, Magazine Subscriptions, Bottle Water Delivery, Trash Pick Up, Lawn Care, Propane Delivery, Pest Control, Home Security, Electricity (CT, IL, MA, MD, NJ, NY, NH, OH, PA, RI, TX)

What types of bills qualify - Commercial?

COMMERCIAL: Telecom (Internet, Cellular, Phone, Cable – single service or bundled), Cable TV, Satellite Radio / TV, Storage Units, Newspaper / Magazine Subscription, Bottle Water Delivery, Waste Management / Trash Pick Up, Lawn / Property Care, Propane Delivery, Pest Control, Credit Card Processing, Payroll – (ADP/Paychex, etc.), Grease Trap Cleaning, Hood Cleaning, Uniform Rental, Office Equipment Leases, Security System, Web Hosting, Shipping – UPS/DHL/FedEx, Advertising / Marketing, Electricity (CT, IL, MA, MD, NJ, NY, NH, OH, PA, RI, TX)

What types of bills WILL NOT qualify?

We always encourage our customers to submit every bill, even if they are in doubt. There is no risk! If it doesn’t qualify or if we can’t negotiate the bill, the customer will not be charged a penny for using our service.

Generally speaking, we cannot negotiate regulated bills such as city water, sewer, electricity in regulated markets, etc., and we cannot work on bills that have long-term contracts and leases such as mortgages, car payments, etc.

Who is negotiating for your supporters?

We have a team of highly trained experts who are negotiating for the customer as the customer on their behalf. We do this, every day for thousands of customers so our experts know what the deals are, who to talk to and how to get the best discount negotiated. Because we are negotiating as the customer and acting on behalf of your customer, it is ULTRA important that your supporters do not contact their provider while we are in the negotiating process, or answer any phone calls, emails or text messages from their provider. Doing so could jeopardize the negotiation process. Our advocates will notify your customer via email if we need additional information to help with the negotiation process.

Does the supporter need to change service providers?

No. We only negotiates additional savings and discounts with your customer’s current provider. We will not change the provider, nor change the service term or program type.

What will supporters of the organization have to pay?

The beautiful thing about our service is it’s risk-free! That means if we can’t find any savings on a bill, they won’t pay us a penny. If we do find savings, we’ll split the savings with them and they will pay 50% of their savings over time or upfront in one lump sum for a discounted rate; this will all be detailed in an email from us when we complete our negotiations. They’ll pay our portion of the savings directly to us using the card they provided at checkout, and they will see 100% of the savings in future reduced charges from their supplier.

Is This A Hassle?

Nope! Our whole goal is to let you live your life hassle-free! Simply upload your bills, answer a few questions and we’ll take it from there. Automatic savings without the hassle. We’ll call your providers on your behalf and you’ll only hear from us once we’ve finished negotiating your account or if we have an offer for you that involves any changes on your account.

What Happens If I Move Or Cancel Service After You've Saved Me Money?

We only bill you for savings you actually receive. If you move or cancel a service before your savings period is up, just let us know and we will stop billing. If you know you are moving in the future, be sure to let us know so we can negotiate for the appropriate time frame with your service provider.

How Long Will It Take?

Your bill should be negotiated within a week of uploading it. Savings typically go into effect on your next billing cycle. We will keep you informed every step of the way and you’ll have an online account to track the status of each bill you send us.

How Do I Upload My Bill To Your Site?

The easiest way to upload a bill is as a PDF. Most providers will provide an electronic copy of your bill as a PDF. If you receive a paper bill, you can scan it or take a photograph and upload a PDF or JPG. Be sure to include all pages that outline your services, features and pricing. Bills can be uploaded by clicking “Enroll Now” and selecting the type of bill you would like to upload by clicking the respective category. If you have a bundle of services, simply choose the bundled category. Then proceed through checkout, select your provider and provide the specific information we need for each provider. This may include a password or Personal Identification Number (PIN) so we can negotiate on your behalf. Then upload your bill for each category. You can drag and drop a file from your desktop, or click and browse, or you can even take a photo if you are on a mobile device. The more bills you upload the more you can potentially save!

Do You Negotiate Past Due Bills?

Unfortunately, this is not part of our service. We can occasionally remedy small problems from the past during our negotiations (for example, if you have been charged for equipment you never received), but our negotiations are focused on saving you money on your future bills.

Is My Information Secure?

Absolutely. Your personal information is protected by secure encryption, and we only use your information to negotiate with your providers on your behalf. We will never share, rent or sell your personal information. Your privacy is of utmost importance to us—we treat it as if it were our own. 

Are There Any Bills You Won’t Work On?

There are a few types of bills that we are not yet set up to negotiate. We are always working to expand our offerings, but we currently are not able to negotiate: natural gas, medical and insurance bills, credit cards, mortgage and rent payments, debt services, legal fees or car payments.

I'm A Business Or A Non-Profit. Can You Negotiate My Bills?

Of course! We love to help businesses and nonprofit organizations save money all the time.